Troubleshooting Your Cookies

by National Cookie Network

There are few things quite as frustrating for me, as getting all excited about the cookies I’m baking, only to have them come out all wrong. I can usually attribute it to something I’ve done wrong, but a lot of folks don’t know how to do that. So here are some ideas for troubleshooting your cookies.


If your cookies turn out to be rocks, instead of nice soft cookies, consider this:

  • You may have added extra flour at some point. Be sure to measure all cookie ingredients exactly, and try not to mix more than necessary.

If your cookie bottoms are to brown, consider this:

  • Try using aluminum cookie sheets. The darker colored cookies sheets tend to get hotter, and can over cook or even burn your cookie bottoms.

If your cookies do not bake evenly, consider this:

  • Your dough may not be rolled evenly. It is important for cookies to be the same thickness all the way around so that they can cook evenly.
  • Your oven may not be baking properly. Rotate cookie sheets between shelves during baking. But do this quickly so you don’t lose to much heat from your oven, as this can also cause problems.

If your cookies seem to melt like the wicked witch of the east in the Wizard of Oz, consider this:

  • Be sure your cookie sheets are cooled prior to each use. Using a cookie sheet that is still hot from the previous batch can melt your dough to soon, causing unwanted cookie-spread.

If burnt cookies are your problem, consider this:

  • Always bake your cookies for the minimum amount of time required by the recipe. NOT the maximum. You can always bake longer, but there’s nothing you can do once they are burnt.
  • Rotating your cookies will help if your oven is not heating properly.
  • Remove cookies from cookie sheet immediately after baking. They should rest on a cool surface, or on a wire cooling wrack.

If your cookies never bake enough in the time requested by the recipe, consider this:

  • Your oven may not be baking properly. Use an oven thermometer found in any kitchen supply store, to be sure your oven is reaching the proper temperature.
  • Preheat longer. It may surprise you to find out that just because your oven tells you it’s at 350 degrees, doesn’t mean that it actually is that temperature. Again, use and oven thermometer.

If you have any other issues, I’d love to help you with them. Just leave a comment below!

Happy Baking!

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